hello@bristolbloomcollective.com
Have questions?
We're happy to help. Just send us a message!
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Thank you for reaching out to the Bristol Bloom Collective! Your message has been sent and we cannot wait to chat more with you. Please allow 24-48 hours for a response.
If you're getting in touch about an order you've already placed, you're more than welcome to send a message on Rooted Farmers or touch base via phone.
hello@bristolbloomcollective.com
Hours: Mon-Fri 8am- 6pm EST
What is the ordering schedule for the collective?
Our online storefront opens on Thursdays 9am EST. You'll be able to place orders until Monday at 12pm for Wednesday morning pickups or afternoon deliveries.
What is your delivery radius and fee?
We deliver throughout the Tri-Cities area of East Tennessee and Southwest Virginia. This includes delivery to: Abingdon, Bristol, Elizabethton, Kingsport, Johnson City, and Jonesborough.
The delivery fee is dependent upon location, but generally ranges from $10 to $40 with an order minimum of $50.
Local deliveries are typically in the 1pm to 5pm timeframe on Wednesdays. Large order deliveries for Boone, NC will be on Thursday mornings. If you do not see the fulfillment options you are looking for, please get in touch with us via hello@bristolbloomcollective.com.
We are always happy to find rendezvous points or alternative pickup locations. We want to work with you as best we can to get you the beautiful, locally grown blooms you want!
Can I make changes to an order I've already placed?
To add product to orders when the Bristol Bloom Collective online shop is open, simply submit another order through the store. Payments are not processed until the order is received, so we will merge them on our end and make sure you are only charged for delivery once.
It is not possible to edit an existing order on Rooted Farmers, but you can send us a message on the Rooted platform or via email if there is anything you need to change.
Please let us know ASAP if you need changes made to your order.
How do I communicate special requests for my order?
Need those cosmos cut as long as possible? Want your ranunculus harvested while fully open? We appreciate any notes or special requests you'd like to add on your order and will do our best to accommodate them!
Reach out to us on the Rooted Farmers platform by sending a message with your invoice or get in touch via email for anything order related.